Electronic Administration: An Essential Necessity for Improving Public Service in Algeria
Dr. Mouafaq Nour Al-Din
pp: 87-97
Description
Abstract:
This study examines the role of e-administration in improving public services for citizens in Algeria. It reviews the concept, importance, and characteristics of e-administration, highlighting its contribution to enhancing government performance, reducing bureaucracy, and ensuring equality in service delivery. The study also addresses challenges to implementing e-administration, including human, administrative, legal, and technical obstacles, emphasizing the need for training and awareness. The findings conclude that e-administration represents a significant transformation in public service delivery but requires coordinated efforts to overcome challenges and achieve effective outcomes.
Keywords: E-administration, Public Service, Digital Government, Administrative Innovation, Technical Challenges.
ISSN Online: 3006-7286
Impact Factor: 1.705
International Jordanian Journal Aryam for Humanities and Social Sciences is an IJJA publishing journal committed to providing a platform for outstanding scientists and researchers to present their findings for the advancement of Humanities and Social Sciences. It is issued by the Jordanian Center for Research and Studies.
ISSN Online (3006-7286) is sequential with ISSN Online (2706-8455).
The journal’s website supported the Arabic language with ISSN number (2706-8455) from 2019 to 2023 and began supporting the English language in 2024 with ISSN number (3006-7286).
ISSN 3006-7286
International Jordanian Journal Aryam for Humanities and Social Sciences, IJJA