AIJJ

Research Article Details

Citation Journal Title: International Jordanian Journal Aryam for Humanities and Social Sciences

Citation Title: Electronic Administration: An Essential Necessity for Improving Public Service in Algeria

Citation Author: Dr. Mouafaq Nour Al-Din

Citation Volume: 2

Citation Issue: 3

Citation Year: 2020

Citation DOI: https://doi.org/10.65811/237

Citation PDF: https://aijj.org/wp-content/uploads/2026/02/IJJA-VOL-2-ISSUE-3-NO-7-2020-PP-87-97-PDF-1.pdf

Received Date: 2 June 2020

Revised Date: 3 July 2020

Accepted Date: 17 August 2020

Publication Date: 29 September 2020

First Page: 87

Citation Abstract: This study examines the role of e-administration in improving public services for citizens in Algeria. It reviews the concept, importance, and characteristics of e-administration, highlighting its contribution to enhancing government performance, reducing bureaucracy, and ensuring equality in service delivery. The study also addresses challenges to implementing e-administration, including human, administrative, legal, and technical obstacles, emphasizing the need for training and awareness. The findings conclude that e-administration represents a significant transformation in public service delivery but requires coordinated efforts to overcome challenges and achieve effective outcomes.

Citation Keywords: E-administration, Public Service, Digital Government, Administrative Innovation, Technical Challenges.